Bryan came out and installed our new water softener within an hour. He was on time, professional and courteous. Afterwards he took the time to walk me through the operation of the unit and fully answer any questions I had. Highly recommend, so don’t hesitate if you’re in the market for a water softener.

Bryan came to test our water at our request. He was very polite very thorough and was only here 10 minutes. He made a slight alteration to the water softener to make sure that it would take out all the particles of lime. Glaser Softwater is a very good company 7-10-26 Bryan Weese came out to Pitsburg to fix the second water softener we have bought from Glaser. He had the issue figured out in almost no time. It turned out to be a plugged injector. He replaced it and the system is working beautifully. I would recommend enting/Glaser soft water to everyone

Communication and Punctuality was awesome. The service technician called that morning and gave me a window of 12pm to 1pm. Service technician arrived at 12:05pm. Bryan Weese was our service technician. He deserves a 5 Star reward for thoroughness. We have an existing water softener and osmosis system that was previously installed when we bought the house 2yrs ago. We noticed a small leak had accumulated in the drip pan after the last regeneration. Bryan came out and pretty much had it diagnosed the first 5 minutes. He checked our overhead plumbing first and that was fine. Checked all the connections and assured they were properly snugged tight. Performed a test regeneration and assured there were no leaks. (One of the connections had become loose) While he was here I asked about how to change the filters on the osmosis system. He gladly instructed me on how the system works and replaced the cartridges I already had on hand. My only regret was not asking if they offered a Veterans discount on the service call 😀. The warranty for service calls expired back in April. I would definitely recommend Glaser if your thinking of putting a new system in or upgrading your existing system. Our system had a 7yr warranty (not sure if that's standard or the previous home owner paid extra for an extended warranty).