FAQ

Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.

What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.

Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.

Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY

Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.

Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.

* WQA Glossary of Terms, Fourth Edition 2000

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Local Ohio Reviews

GLASER SOFTWATER

4.8

Based on 99 reviews

See all reviews Write a review

Dawn Colombi

1744907759

Glaser has not disappointed. Fast, friendly, solid service. Customer...service is not lacking like so many other places these days. Very much appreciate talking to a human and feeling like my business is important to you!read more

Bob Price

1744820450

Arrived on time, excellent service!

slynn jacomet

1743450442

Very nice and efficient service. My system was originally put in by Glaser...14 years ago. Never had a problem. Once a year check on the RO water. Anyway,b glad to have them as service agents.read more

george miller

1742672071

Appreciate Glaser resolving our water issues.

Marilee Lake

1742220023

Great service. Very prompt and answered all questions.

Ryan Helton

1741800632

Great work and a great company to work with. Very professional

Dan Carpenter

1741745553

In and out quickly, no mess no fuss

George Nichols (GNucks)

1741359836

Quote process was easy and they took time to assure that we were...comfortable with their proposal. Once we decided they were able to schedule in less than week. Installation team was quick and pleasant.read more

bruce malone

1741132321

Service men did an excellent job.

Evan Bowers

1740599061

Jon, was very knowledgeable, personable, and extremely helpful. High...recommend him and his company.read more

Patricia Richardson

1740315274

Always excellent

Kelly Berry

1739317024

Always prompt when we need a service call- friendly and get the job done....Thank you!read more

Sarah Giacomo

1739193422

I'm a repeat customer! They're honest, friendly, and can often get to a...house before other companies. When you call the office, it's not an automated system (-:read more

Zach Replogle

1738875369

Very professional install, showed up when scheduled to and cleaned up...after they were done. Have used them in the past and will continue to use them in the future.read more

Alyce Pacher

1738856011

We just had it installed
Last night everything went great! Guys were...so nice! Were enjoying it so farread more

Gregory Zimmer

1738707736

Friendly, excellent service

Laticia Mutschler

1738611523

Bryan Weeze was friendly and professional. He explained my RO system and...changed the filters. Thank you!read more

krishna vishnupad

1734989070

excellent service, same day service, very accommodative, very happy to...work with them.
Dr Vishnupadread more

Jeanette Berg

1734472757

Excellent service!

Dustin booher

1734467052

I am currently renting a softener from Glaser, I didn’t realize how hard...my water was until I had their softener installed. Our water is much better quality now. Quick and easy installation process.read more

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