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FAQ


Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.
What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.
Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.
Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. 
The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY


Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.
Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.
* WQA Glossary of Terms, Fourth Edition 2000
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Local Ohio Reviews

Helen Tolliver
Helen Tolliver
00:29 14 May 24
Glaser Water Softener is the best. Their tech, Bryan Wesson is... extraordinary in his work. He installed our system in 2019. Never had issue. Bryan was very professional and patience when he installed our system. He told he if I ever had any questions please don’t hesitate to call him. I have had questions in the past and he answered them very professionally and he is also very knowledgeable with his job. Having Bryan as Glaser’s employee has exceeded my expectations about Glaser. Bryan deserve a 5 stars for his work!!I would definitely recommend Bryan when I’m referring to Glaser to install your water softener system.read more
Terry Bailey
Terry Bailey
01:34 20 Apr 24
Great service and professional installation. We have well water, and we... bought the softener for the whole house and the RO system that goes under the kitchen sink. This is for drinking water. The water is clean and tastes great. 1month later we are very happy with it so far.read more
Emily Bawell
Emily Bawell
13:55 03 Jan 24
Recently had a softener installed and I couldn’t be happier with the... result!I reached out with questions and Ivan got back to me soon after. He was great to work with throughout the whole process.The team at Glaser are professional, got the job done quickly and treated our home like their own.read more
Kevin Prew
Kevin Prew
18:02 15 Jul 23
Have had this group install both a prefilter for my well system and a... tankless heater. Both systems work great on their recommendations. Professional work and great attitudes in working with them.read more
Kenneth Jones
Kenneth Jones
00:29 17 Jun 23
What a great company, everything went smoothly. Chris and Bryan were very... professional with my sales and installation. All my questions were answered. This is a much better alternative to Culligan. Where they still treat you personally, not like Culligan who have their own corporate values in mind, not your soft water needs. I'm so glad I found Glaser, and you will be too. Do yourself a favor and give these guys a try, you won't be disappointed. 5 stars !!!Chris Jonesread more
Tim Schramm
Tim Schramm
21:33 02 Jan 23
Glaser installed our reverse osmosis system and soft water system, when... there was an issue with the RO system they fit us in quickly and found the issue, which was covered by the warranty, there were no issues, we love the service, great company!!read more
Kacy Stiver
Kacy Stiver
20:11 07 Dec 22
Very kind and caring employees! We’re glad to be supporting this business.
Dana Keller
Dana Keller
16:13 09 Nov 22
Great company, professional service, all in one day. Ivan went above and... beyond to replace lines and fix issues, all he needed was in his service truck, and a card to thank me for the business.... I highly recommend them for your water softener needs.read more
Jim Koesters
Jim Koesters
17:14 10 Oct 22
Thanks for how quickly you got to us and installed the water softener. The... sales and installation people were very professional and efficient. We would highly recommend Glaser Softwater for water softeners!read more
Danyell DeYoung
Danyell DeYoung
14:36 21 Sep 22
Fast, professional service!
Dennis McGee
Dennis McGee
13:45 19 Sep 22
Ivan and Glaser did a great job for us this past week. We had a new build... with a rough in, and the space was very small , but Ivan brought several sized salt tanks and the smallest fit in perfectly. The communication with Ivan and team was smooth and the product we chose to go with has an awesome 7yr warranty for parts and labor, so we're well positioned to be supported for a long time. Thank you Ivan and Glaser!read more
Bryan Morgan
Bryan Morgan
18:23 05 Aug 22
This company is so great!!!
Andrew Gaier
Andrew Gaier
09:55 24 Jun 22
Very nice and knowledgeable company that fixed our problem quickly.
Janet Taylor
Janet Taylor
18:07 22 Apr 22
Great service with reasonable prices. Couldn’t ask for a better company to... work with.read more
David Nettles
David Nettles
14:26 19 Apr 22
Needed an 18 year old propane water heater replaced. they came out, were... professional and informative. job is done and the results are as expected. they are now my go to plumber.read more
Steve Hicks
Steve Hicks
15:57 10 Mar 22
Glaser Softwater always exceeds our expectations. Fast service with... friendly and professional crews at a fair price. They recently repaired the water softener in our home and installed a new water softener system at our business. We will continue to use their service!read more
Tammy Sage
Tammy Sage
03:19 24 Jan 22
We had a leak in the water heater and water softener. We called Glaser... and they were so quick to respond to review the situation. They happen to have an opening, ordered items needed and installed everything the next day. The guys installing were very professional and friendly. Would not hesitate to call Glaser again and also recommend to everyone!! Thanks again Glaser!read more
Mike Agin
Mike Agin
22:27 20 Jan 22
We had Glaser Softwater come to our house and do a water test, as we have... well water that had a sulfer smell and tasted bad. Ivan did a great job testing our water, and explaining each step along the way. He then told us our options with no big sales pitch, and let us decide what we could do. We now have drinkable water from the tap, which we truly appreciate. Thank you Glaser Softwater for your help and professionalism.read more
Jason Salyer
Jason Salyer
17:21 17 Jan 22
I called and was able to have an initial inspection of the home on the... same day. Two days later the company installed the water softener. Every employee I interacted with was very professional. The installers educated me on the operation and upkeep of the water softener. We could notice an immediate difference in our water. Very satisfied.read more
Kenneth Poland
Kenneth Poland
18:39 01 Jan 22
John and his team were incredible. Got out same days for a assessment and... quite, out a couple days later to install new softener, and went above and beyond with the install and cleanup. If you need services they offer, yoy won’t be disappointed. Highly recommendedread more
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