FAQ


Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.
What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.
Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.
Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. 
The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY


Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.
Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.
* WQA Glossary of Terms, Fourth Edition 2000
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Local Ohio Reviews

Bryan Morgan
Bryan Morgan
18:23 05 Aug 22
This company is so great!!!
Andrew Gaier
Andrew Gaier
09:55 24 Jun 22
Very nice and knowledgeable company that fixed our problem quickly.
Janet Taylor
Janet Taylor
18:07 22 Apr 22
Great service with reasonable prices. Couldn’t ask for a better company to... work with.read more
David Nettles
David Nettles
14:26 19 Apr 22
Needed an 18 year old propane water heater replaced. they came out, were... professional and informative. job is done and the results are as expected. they are now my go to plumber.read more
Steve Hicks
Steve Hicks
15:57 10 Mar 22
Glaser Softwater always exceeds our expectations. Fast service with... friendly and professional crews at a fair price. They recently repaired the water softener in our home and installed a new water softener system at our business. We will continue to use their service!read more
Terry Christy
Terry Christy
21:17 04 Mar 22
Glaser removed old water softener and installed new one. They did... excellent work. Were very professional, cleaned up after they were done. Would highly recommend them.read more
Tammy Sage
Tammy Sage
03:19 24 Jan 22
We had a leak in the water heater and water softener. We called Glaser... and they were so quick to respond to review the situation. They happen to have an opening, ordered items needed and installed everything the next day. The guys installing were very professional and friendly. Would not hesitate to call Glaser again and also recommend to everyone!! Thanks again Glaser!read more
Mike Agin
Mike Agin
22:27 20 Jan 22
We had Glaser Softwater come to our house and do a water test, as we have... well water that had a sulfer smell and tasted bad. Ivan did a great job testing our water, and explaining each step along the way. He then told us our options with no big sales pitch, and let us decide what we could do. We now have drinkable water from the tap, which we truly appreciate. Thank you Glaser Softwater for your help and professionalism.read more
Jason Salyer
Jason Salyer
17:21 17 Jan 22
I called and was able to have an initial inspection of the home on the... same day. Two days later the company installed the water softener. Every employee I interacted with was very professional. The installers educated me on the operation and upkeep of the water softener. We could notice an immediate difference in our water. Very satisfied.read more
Kenneth Poland
Kenneth Poland
18:39 01 Jan 22
John and his team were incredible. Got out same days for a assessment and... quite, out a couple days later to install new softener, and went above and beyond with the install and cleanup. If you need services they offer, yoy won’t be disappointed. Highly recommendedread more
Ron Sage
Ron Sage
22:21 13 Dec 21
Fantastic service. Called water softner was leaking, found out they did... water softners and pressure tanks as well. I had one stop shop for all my needs and they are local. All that and also a next day install. Very professional and helpful explaining different options and also good and bad ideas I had and why. Knowledgable and courteous. I would recommend them for your water needs.read more
sleep outside
sleep outside
22:11 18 Nov 21
Great water great people And they like dirt bikes. Great combo.
Paul Stephens
Paul Stephens
20:30 14 Oct 21
Had a emergency leak and can not say how happy I am with the timing, job... quality and professionalism showed by Glaser. A++ thanks again John and the folks at Glaserread more
Tim Grill
Tim Grill
16:53 13 Oct 21
Great, knowledgeable staff. Highly recommend
Charles Merrill
Charles Merrill
21:15 29 Sep 21
Glazer installed a water softener to eliminate the iron problem and we... discovered the well pipe was damaged. They didn’t quit until it was replaced and I was completely satisfied! I would recommend them to anyone.read more
Amanda Black
Amanda Black
18:51 08 Jul 21
Had a water softner installed. Very friendly & fast efficient service!... Came in way under budget of other companies!read more
Danny Bruns
Danny Bruns
20:47 28 May 21
We had a whole house filter/softener combo installed and I can't say... enough good things about this local company. Every staff member I spoke with was fantastic. They all went the extra mile to make sure everything was set up correctly, and answered all my questions promptly. I am very happy I went with them! Also we noticed a difference almost immediately in our water.read more
Ronald Conley
Ronald Conley
17:10 03 May 21
The service from Glasier is top notch. When dealing with them you can feel... that you've been treated fairly. And be confident you received the best recommendation for your job.read more
Joshua Armstrong
Joshua Armstrong
00:27 23 Apr 21
Ivan and his team were phenomenal! Their professionalism, responsive... meticulous installation, tutorial and explanation of their products was outstanding. After consulting with several other software companies to treat our entire house, their products were better, prices 40% less than there competitors and they did not try to up sell us. Thank you again everyone for your hard work and expertise! Would def. recommend!read more
Eric Yeaple
Eric Yeaple
15:13 26 Mar 21
This company cares about the customer’s service experience. Ivan was... fantastic and worked hard to get us a quote same day. He was even able to get his crew out the next day to upgrade our water softener system. The system is great (I know so because my wife is happy 😉).Brian and his apprentice were very friendly, knowledgeable, professional, and authentic. I recommend asking for him directly. He’s an asset to the company and an expert at what he does.We are very thankful that we found this business!read more
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