FAQ

Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.

What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.

Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.

Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY

Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.

Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.

* WQA Glossary of Terms, Fourth Edition 2000

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Local Ohio Reviews

GLASER SOFTWATER

4.7

Based on 75 reviews

See all reviews Write a review

krishna vishnupad

1734989070

excellent service, same day service, very accommodative, very happy to... work with them.Dr Vishnupadread more

Jeanette Berg

1734472757

Excellent service!

Dustin booher

1734467052

I am currently renting a softener from Glaser, I didn’t realize how hard... my water was until I had their softener installed. Our water is much better quality now. Quick and easy installation process.read more

Joseph Berg

1734466800

Great experience with Glaser. Jon responded immediately with our concerns.... Stopped and tested our water same day.read more

Justin Sowder

1732896986

Great experience with John and the team. Installation was seamless and... great, and support afterwards when I reached out was very prompt and helpful!read more

Charles Corrello

1732895630

I've used Glaser 3 times now. I don't leave reviews but did so because of... the service that I just received. We purchased a water softener and a drinking water system about a month ago for a house we just renovated and moved in to. We noticed hard water deposits on our dishes when removing from dishwasher. Called and Jon came out two days later, quickly diagnosed that I had the dishwasher line hooked up to an unsoftened water line, which was my fault. I asked him what did I owe him and he said "no charge". I about fell over, who does that these days. Doing that he instantly earned my full trust with his company and made me a customer for life.read more

j Lacon

1732748282

I got my water system from these guys. The installation was great. The... installers were clean and professional. The owner even came out later to address any concerns and questions that came up. I'd use them again, and recommend so.read more

Ashley Campbell

1732207275

Highly recommended Glaser Softwater INC. I had a Tankless Water Heater!... It's fabulous!read more

Michael Green

1731616792

Jon has been a great help with our system! Came out to do a water test and... was expecting worse results as we are on an old well. Turned out I had a lot of the equipment already and he provided assistance to set up our system to meet our needs. Would definitely recommend!read more

Helen Tolliver

1715646563

Glaser Water Softener is the best. Their tech, Bryan Wesson is... extraordinary in his work. He installed our system in 2019. Never had issue. Bryan was very professional and patience when he installed our system. He told he if I ever had any questions please don’t hesitate to call him. I have had questions in the past and he answered them very professionally and he is also very knowledgeable with his job. Having Bryan as Glaser’s employee has exceeded my expectations about Glaser. Bryan deserve a 5 stars for his work!!I would definitely recommend Bryan when I’m referring to Glaser to install your water softener system.read more

Terry Bailey

1713576894

Great service and professional installation. We have well water, and we... bought the softener for the whole house and the RO system that goes under the kitchen sink. This is for drinking water. The water is clean and tastes great. 1month later we are very happy with it so far.read more

Kevin Prew

1689444171

Have had this group install both a prefilter for my well system and a... tankless heater. Both systems work great on their recommendations. Professional work and great attitudes in working with them.read more

Kenneth Jones

1686961741

What a great company, everything went smoothly. Chris and Bryan were very... professional with my sales and installation. All my questions were answered. This is a much better alternative to Culligan. Where they still treat you personally, not like Culligan who have their own corporate values in mind, not your soft water needs. I'm so glad I found Glaser, and you will be too. Do yourself a favor and give these guys a try, you won't be disappointed. 5 stars !!!Chris Jonesread more

Tim Schramm

1672695225

Glaser installed our reverse osmosis system and soft water system, when... there was an issue with the RO system they fit us in quickly and found the issue, which was covered by the warranty, there were no issues, we love the service, great company!!read more

Kacy Stiver

1670443917

Very kind and caring employees! We’re glad to be supporting this business.

Jim Koesters

1665422084

Thanks for how quickly you got to us and installed the water softener. The... sales and installation people were very professional and efficient. We would highly recommend Glaser Softwater for water softeners!read more

Danyell DeYoung

1663771005

Fast, professional service!

Bryan Morgan

1659723802

This company is so great!!!

Andrew Gaier

1656064527

Very nice and knowledgeable company that fixed our problem quickly.

Janet Taylor

1650650872

Great service with reasonable prices. Couldn’t ask for a better company to... work with.read more

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