An Important Announcement from Glaser Softwater

After nearly 40 years serving our community, Jon Glaser has decided to retire. To ensure continued, high-quality service for our customers, Glaser Softwater is partnering with Enting Water Conditioning — a locally owned, family-operated company that has been serving area residents since 1965.

What this means for you:

Your water treatment equipment and rental service will continue without interruption.
Your rental rates and service will remain the same.
You will continue to call the same phone number whenever you need service.
The Glaser Softwater name will continue into the future.

Billing and administrative changes

Beginning with your next billing cycle, you may notice a few administrative updates. Your invoice will include the Enting Water Conditioning logo, and payments should be mailed to Enting Water Conditioning’s main office using the remittance address shown on your statement.

Service and technicians

As our teams join together, you may be visited by a technician wearing either a Glaser Softwater or Enting Water Conditioning uniform. By combining our experienced staff and resources, we’ll be able to provide even better service while maintaining the friendly, dependable care you’ve come to expect.

Feel free to contact us

Thank you for your trust and loyalty over the years. We look forward to continuing to serve your family for many years to come. If you have any questions or concerns, please don’t hesitate to reach out.

Contact information:

Glaser Softwater & Enting Water Conditioning Team

Dayton Office
3211 Dryden Rd, Dayton, OH 45439
Phone: 937-294-5100

Tipp City Office
939 W. Main Street, Tipp City, OH 45371
Phone: 937-667-3846

Urbana Office
1000 S. Edgewood Ave, Urbana, OH 43078
Phone: 937-667-3846

FAQ

Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.

What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.

Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.

Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY

Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.

Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.

* WQA Glossary of Terms, Fourth Edition 2000

WQA Press Release Detergent study

Local Ohio Reviews

Excellent

Based on 216 reviews

4 days ago

Bryan came out and installed our new water softener within an hour. He was on time, professional and courteous. Afterwards he took the time to walk me through the operation of the unit and fully answer any questions I had. Highly recommend, so don’t hesitate if you’re in the market for a water softener.

Response from the owner:Thanks for your business, Mr. Vandervoort, and thank you for the review! Glad to hear Bryan was able to get you up and running and explain the system to your satisfaction!

Mike scheaffer

5 days ago

Bryan came to test our water at our request. He was very polite very thorough and was only here 10 minutes. He made a slight alteration to the water softener to make sure that it would take out all the particles of lime. Glaser Softwater is a very good company 7-10-26 Bryan Weese came out to Pitsburg to fix the second water softener we have bought from Glaser. He had the issue figured out in almost no time. It turned out to be a plugged injector. He replaced it and the system is working beautifully. I would recommend enting/Glaser soft water to everyone

Response from the owner:Bryan was very happy to help you. Thank you for choosing Glaser.

Chris Lamb

7 days ago

Communication and Punctuality was awesome. The service technician called that morning and gave me a window of 12pm to 1pm. Service technician arrived at 12:05pm. Bryan Weese was our service technician. He deserves a 5 Star reward for thoroughness. We have an existing water softener and osmosis system that was previously installed when we bought the house 2yrs ago. We noticed a small leak had accumulated in the drip pan after the last regeneration. Bryan came out and pretty much had it diagnosed the first 5 minutes. He checked our overhead plumbing first and that was fine. Checked all the connections and assured they were properly snugged tight. Performed a test regeneration and assured there were no leaks. (One of the connections had become loose) While he was here I asked about how to change the filters on the osmosis system. He gladly instructed me on how the system works and replaced the cartridges I already had on hand. My only regret was not asking if they offered a Veterans discount on the service call 😀. The warranty for service calls expired back in April. I would definitely recommend Glaser if your thinking of putting a new system in or upgrading your existing system. Our system had a 7yr warranty (not sure if that's standard or the previous home owner paid extra for an extended warranty).

Response from the owner:Thanks for the review, Chris! So glad Bryan was able to get things taken care of and that you were satisfied with our service!

Shan Clan

1 week ago

Robert showed up on time and did a fantastic job. Will only use Glaser for all my water system needs!

Response from the owner:Thanks for the review! We appreciate your business!