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FAQ


Why are the dishes from my dishwasher spotted?
Spotting and streaking on dishes and flatware after being washed in an automatic dishwasher is generally due to the presence of calcium and magnesium in your water supply. This has become more significant since phosphates have been banned in dishwashing detergents. The solution to this problem is the installation of a water softener, one that removes calcium and magnesium in the water supply.
What causes the buildup in my shower?
Calcium and magnesium in the water supply combined with soap form a gray, sticky curd that adheres to bathtubs, tile, and glass. Additionally when water droplets evaporate the calcium carbonate recombines as limestone leaving a very hard, difficult-to-remove deposit. The softening of the water coming into your house will solve this problem.
Why does my clean laundry look grey?
When calcium and magnesium in the water are mixed with soap a gray sticky curd is formed that adheres to clothing. This is the source of the gray color. There are numerous chemicals that can be used to control this problem, but they shorten the life of the fabric. By softening your water, not only will you eliminate this problem, you can substantially reduce the use of laundry detergent and increase the life of your clothes.
Why does my water taste bad?
If you have municipal water coming to your home in the Miami Valley area, the primary cause is the presence of Chloramines. While the municipal waters locally do meet safe drinking water standards, they can regularly taste bad. This can easily be solved with a quality drinking water system installed underneath the kitchen sink or on the main water line going into the house. 
The degree of hardness standard as established by the American Society of Agricultural Engineers (S-339) and the Water Quality Association is:

GLOSSARY


Chloramines – A form of disinfectant produced by combining Chlorine and Ammonia. They are used to control the formation of regulated cancer-causing compounds, such as trihalomethanes (THMs) and halo acetic acids (HAAs). They must be removed from any water to be used for fish tanks or ponds for fish, reptiles, turtles, and amphibians and also must be removed from water used for kidney dialysis. Chloramines are present in the water of customers of Champaign, Clark, Darke, Greene, Miami, Montgomery, Preble, Shelby, & Warren Counties counties, and water customers of the cities of Arcanum, Beavercreek, Bellbrook, Brookville, Carlisle, Casstown, Centerville, Clayton, Covington, Dayton, Englewood, Enon, Fairborn, Farmersville, Fletcher, Franklin, Germantown, Greenville, Huber Heights, Kettering, Laura, Lebanon, Ludlow Falls, Mechanicsburg, Miamisburg, Moraine, New Lebanon, New Carlisle, Northridge, Oakwood, Phillipsburg, Piqua, Pleasant Hill, Riverside, Saint Paris, Sidney, South Charleston, South Vienna, Springboro, Springfield, Spring Valley, Tipp City, Trotwood, Troy, Union, Urbana, Vandalia, West Carrollton, West Milton, Woodstock, & Yellow Springs.

Hard Water – Water containing calcium and magnesium with a minimum concentration of one grain per gallon measured as calcium carbonate equivalent.

Hardness* – A common quality of water that contains dissolved compounds of calcium and magnesium. The term hardness was originally applied to waters that were hard to wash in, referring to the soap-wasting properties of hard water. Hardness prevents soap from lathering by causing the development of an insoluble curdy precipitate in the water; Dissolved calcium and magnesium salts are primarily responsible for most scaling in pipes and water heaters and cause numerous problems in the laundry, kitchen, and bath.
Ion Exchange* – A reversible process in which ions from an insoluble permanent solid medium (the “ion exchanger” – usually a resin) are exchanged for ions in a solution or fluid mixture surrounding the insoluble medium. Both cation and anion exchange is used in water conditioning. Cation exchange is commonly used for water softening.

Reverse Osmosis (RO)* – A water treatment process that removes undesirable materials from water by using pressure to force the water molecules through a semi-permeable membrane. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

Water Softener – A mechanical water treatment device that removes calcium and magnesium from a water source, usually through a bed of cation exchange media, producing higher quality water that is more effective and efficient for laundering, bathing, and dishwashing.
* WQA Glossary of Terms, Fourth Edition 2000
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Local Ohio Reviews

Dawn Colombi
Dawn Colombi
1744907759
Glaser has not disappointed. Fast, friendly, solid service. Customer...service is not lacking like so many other places these days. Very much appreciate talking to a human and feeling like my business is important to you!read more
Bob Price
Bob Price
1744820450
Arrived on time, excellent service!
slynn jacomet
slynn jacomet
1743450442
Very nice and efficient service. My system was originally put in by Glaser...14 years ago. Never had a problem. Once a year check on the RO water. Anyway,b glad to have them as service agents.read more
george miller
george miller
1742672071
Appreciate Glaser resolving our water issues.
Marilee Lake
Marilee Lake
1742220023
Great service. Very prompt and answered all questions.
Ryan Helton
Ryan Helton
1741800632
Great work and a great company to work with. Very professional
Dan Carpenter
Dan Carpenter
1741745553
In and out quickly, no mess no fuss
Quote process was easy and they took time to assure that we were...comfortable with their proposal. Once we decided they were able to schedule in less than week. Installation team was quick and pleasant.read more
bruce malone
bruce malone
1741132321
Service men did an excellent job.
Evan Bowers
Evan Bowers
1740599061
Jon, was very knowledgeable, personable, and extremely helpful. High...recommend him and his company.read more
Always excellent
Kelly Berry
Kelly Berry
1739317024
Always prompt when we need a service call- friendly and get the job done....Thank you!read more
Sarah Giacomo
Sarah Giacomo
1739193422
I'm a repeat customer! They're honest, friendly, and can often get to a...house before other companies. When you call the office, it's not an automated system (-:read more
Zach Replogle
Zach Replogle
1738875369
Very professional install, showed up when scheduled to and cleaned up...after they were done. Have used them in the past and will continue to use them in the future.read more
Alyce Pacher
Alyce Pacher
1738856011
We just had it installed
Last night everything went great! Guys were...so nice! Were enjoying it so farread more
Gregory Zimmer
Gregory Zimmer
1738707736
Friendly, excellent service
Bryan Weeze was friendly and professional. He explained my RO system and...changed the filters. Thank you!read more
excellent service, same day service, very accommodative, very happy to...work with them.
Dr Vishnupad
read more
Jeanette Berg
Jeanette Berg
1734472757
Excellent service!
Dustin booher
Dustin booher
1734467052
I am currently renting a softener from Glaser, I didn’t realize how hard...my water was until I had their softener installed. Our water is much better quality now. Quick and easy installation process.read more
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