Local Google Reviews & Testimonials for Glaser Soft Water Inc

Bryan Morgan
Bryan Morgan
18:23 05 Aug 22
This company is so great!!!
Andrew Gaier
Andrew Gaier
09:55 24 Jun 22
Very nice and knowledgeable company that fixed our problem quickly.
Janet Taylor
Janet Taylor
18:07 22 Apr 22
Great service with reasonable prices. Couldn’t ask for a better company to work with.
David Nettles
David Nettles
14:26 19 Apr 22
Needed an 18 year old propane water heater replaced. they came out, were professional and informative. job is done and the results are as expected. they are now my go to plumber.
Steve Hicks
Steve Hicks
15:57 10 Mar 22
Glaser Softwater always exceeds our expectations. Fast service with friendly and professional crews at a fair price. They recently repaired the water softener in our home and installed a new water softener system at our business. We will continue to use their service!
Terry Christy
Terry Christy
21:17 04 Mar 22
Glaser removed old water softener and installed new one. They did excellent work. Were very professional, cleaned up after they were done. Would highly recommend them.
Tammy Sage
Tammy Sage
03:19 24 Jan 22
We had a leak in the water heater and water softener. We called Glaser and they were so quick to respond to review the situation. They happen to have an opening, ordered items needed and installed everything the next day. The guys installing were very professional and friendly. Would not hesitate to call Glaser again and also recommend to everyone!! Thanks again Glaser!
Mike Agin
Mike Agin
22:27 20 Jan 22
We had Glaser Softwater come to our house and do a water test, as we have well water that had a sulfer smell and tasted bad. Ivan did a great job testing our water, and explaining each step along the way. He then told us our options with no big sales pitch, and let us decide what we could do. We now have drinkable water from the tap, which we truly appreciate. Thank you Glaser Softwater for your help and professionalism.
Jason Salyer
Jason Salyer
17:21 17 Jan 22
I called and was able to have an initial inspection of the home on the same day. Two days later the company installed the water softener. Every employee I interacted with was very professional. The installers educated me on the operation and upkeep of the water softener. We could notice an immediate difference in our water. Very satisfied.
Kenneth Poland
Kenneth Poland
18:39 01 Jan 22
John and his team were incredible. Got out same days for a assessment and quite, out a couple days later to install new softener, and went above and beyond with the install and cleanup. If you need services they offer, yoy won’t be disappointed. Highly recommended
Ron Sage
Ron Sage
22:21 13 Dec 21
Fantastic service. Called water softner was leaking, found out they did water softners and pressure tanks as well. I had one stop shop for all my needs and they are local. All that and also a next day install. Very professional and helpful explaining different options and also good and bad ideas I had and why. Knowledgable and courteous. I would recommend them for your water needs.
sleep outside
sleep outside
22:11 18 Nov 21
Great water great people And they like dirt bikes. Great combo.
Paul Stephens
Paul Stephens
20:30 14 Oct 21
Had a emergency leak and can not say how happy I am with the timing, job quality and professionalism showed by Glaser. A++ thanks again John and the folks at Glaser
Tim Grill
Tim Grill
16:53 13 Oct 21
Great, knowledgeable staff. Highly recommend
Charles Merrill
Charles Merrill
21:15 29 Sep 21
Glazer installed a water softener to eliminate the iron problem and we discovered the well pipe was damaged. They didn’t quit until it was replaced and I was completely satisfied! I would recommend them to anyone.
Amanda Black
Amanda Black
18:51 08 Jul 21
Had a water softner installed. Very friendly & fast efficient service! Came in way under budget of other companies!
Danny Bruns
Danny Bruns
20:47 28 May 21
We had a whole house filter/softener combo installed and I can't say enough good things about this local company. Every staff member I spoke with was fantastic. They all went the extra mile to make sure everything was set up correctly, and answered all my questions promptly. I am very happy I went with them! Also we noticed a difference almost immediately in our water.
Ronald Conley
Ronald Conley
17:10 03 May 21
The service from Glasier is top notch. When dealing with them you can feel that you've been treated fairly. And be confident you received the best recommendation for your job.
Joshua Armstrong
Joshua Armstrong
00:27 23 Apr 21
Ivan and his team were phenomenal! Their professionalism, responsive meticulous installation, tutorial and explanation of their products was outstanding. After consulting with several other software companies to treat our entire house, their products were better, prices 40% less than there competitors and they did not try to up sell us. Thank you again everyone for your hard work and expertise! Would def. recommend!
Eric Yeaple
Eric Yeaple
15:13 26 Mar 21
This company cares about the customer’s service experience. Ivan was fantastic and worked hard to get us a quote same day. He was even able to get his crew out the next day to upgrade our water softener system. The system is great (I know so because my wife is happy 😉).Brian and his apprentice were very friendly, knowledgeable, professional, and authentic. I recommend asking for him directly. He’s an asset to the company and an expert at what he does.We are very thankful that we found this business!
Kevin Harmon
Kevin Harmon
12:11 23 Feb 21
No show for appointmentEffort after made to make right
dawn miller
dawn miller
08:05 03 Jan 21
Received EXCELLENT customer service from Glaser Softwater in Urbana, Ohio this past year! So grateful for the company and how they handle the needs of their customers. Well done!!👍
Heather Bailey
Heather Bailey
15:46 17 Dec 20
We have phoned Glaser Softwater so many times in 2020 that we have lost count. During the restoration of several farmhouses (circa 1877, 1880 and 1895) we encountered many snags with the wells. Each time Jon, Darin and even Mr. Glaser, Sr., came on site to troubleshoot. They left us with running water and a better education of how plumbing in these old houses should work. (Pictured in this photo is Darin pointing out where one wellhead was ultimately located....about 300 yards from the house!)
Carol M
Carol M
20:56 16 Dec 20
Great customer service, quick attention to problem issues.
Stacy Karadak
Stacy Karadak
00:44 23 Sep 20
Very professional companyLove their productsHighly recommend
R D
R D
14:07 13 Jun 20
Over the winter, we had pipes burst in our barn. The place was an absolute wreck. Glaser Softwater was our first call and they were on site extremely fast. I know what you’re thinking….burst pipes and your first call is Glaser Softwater? Yes, they were our first call because for over 20 years… in 3-homes and a variety of issues, they proved themselves time and again. This was no different. The entire professional team at Glaser Softwater were instrumental in making sure all repairs were done right. I will continue to use Glaser Softwater and suggest you consider them for any water or water treatment issues.
Christina C
Christina C
20:58 16 Apr 20
Glaser Softwater did an amazing job. Our water was smelly and left a lot of red grim. We had a softener and new pressure tank installed. The Glaser team was extremely professional, kind, and answered any questions we had. They also provided a plethora of other helpful information as well. Definitely would recommend this great group. We are already seeing the differences and could not be happier.
K redlady
K redlady
20:28 29 Dec 19
Unfortunately it was an emergency. Our water was not working from the well properly and we had to rush out of town, I did not have time to shop around so we decided to shop small and stay with a business in town. I did not have time for comparison shopping or estimates. Glaser did not give me an estimate so I was shocked at the price when I received the bill. A family member told me what he paid in the past year from another company for the same service and Glaser was double almost 3 times the amount. I called to clarify and Mr. Glaser had an unkind attitude with me that I would even question the bill. Although, it is my fault for not taking he time to ask for an estimate, I will not recommend them to anyone after my experience.
Sara Knight
Sara Knight
13:44 04 Mar 19
Great friendly service and a great product.
Pat Richardson
Pat Richardson
13:27 20 Feb 19
Worked with Darrin he did an awesome job getting my problem solved very professional would recommend this company....very good about getting back to you
Tim Heitkamp
Tim Heitkamp
21:39 02 Feb 19
I came home Friday evening to a house with no water pressure. Saturday morning I checked everything in the house I could, and found no issues. Called Glaser Softwater and spoke with John Glaser. He had a guy at my house 40 minutes later who actually listened to what I already checked, checked what he needed to and isolated the problem quickly.3 hours later we had a new pump installed and the pressure in the house has never been better!Thank you Glaser Softwater for sending a seasoned professional that knew what he was doing!
Ray Proffitt
Ray Proffitt
16:07 04 Sep 18
Fast response to request, very nice and informative technician that came out, competitive quote, just didnt decide to go with them, but otherwise a good experience and will consider for future work
Jim Roberts
Jim Roberts
12:00 26 Jan 18
Excellent company to do business with. From the initial call to the impeccable installation, Glaser employees care about their customers. I purchased a dual tank system and I have never experienced water this soft. I highly recommend using Glaser and will definitely refer their services.
Jason Lawson
Jason Lawson
23:21 09 May 16
I had a great experience using Glaser Softwater! John was extremely professional, punctual, & even offered opinions on how to prepare for my future water needs in my basement. I wouldn't hesitate to call on Glaser Softwater in the future! Thanks John!
Teri Norman
Teri Norman
13:00 06 Jun 15
After years of fighting with our previous water treatment company we called Glaser to see what the could do for us. The came out the same day, Installed it fast, and our water is now awesome! Excellent Service, excellent customer interaction. Amazing difference!
Nick Schindler
Nick Schindler
21:36 18 Aug 14
Moved to a new house and the water was yellow and stinky due to rust and hardness. Called Glaser Softwater and despite the owner being on vacation, they still took immediate action and had a rust remover and water softener installed within a few days. At our previous residence, the water was not nearly as hard and barely had any rust or mineral deposits. At that house, we had a higher end softener from Sears. Although we never had any problems with that softener, we didn't realize how much better our water could have been. The system installed by Glaser is far superior. Our water went from yellow and nasty to the best water we've ever had. I can personally attest that there is a BIG difference amongst water softeners and Glaser Softwater systems are AMAZING! I would give them my best recommendation not only for a superior product but also for professionalism and excellent customer service.
Scott Kay
Scott Kay
20:19 30 Nov 12
My name is Tim Trimbach and I want to brag about this company. Their team took care of installing a new water system for our home. Beautiful job, great service and met all our needs. Thank you for a job well done!
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CUSTOMER REVIEWS

I was very satisfied with the work it showed up on time and gave me good advice about what I should do my water is much improved.
Thomas G.

Moved to a new house and the water was yellow and stinky due to rust and hardness. Called Glaser Softwater and despite the owner being on vacation, they still took immediate action and had a rust remover and water softener installed within a few days. At our previous residence, the water was not nearly as hard and barely had any rust or mineral deposits. At that house, we had a higher end softener from Sears. Although we never had any problems with that softener, we didn’t realize how much better our water could have been. The system installed by Glaser is far superior. Our water went from yellow and nasty to the best water we’ve ever had. I can personally attest that there is a BIG difference amongst water softeners and Glaser Softwater systems are AMAZING! I would give them my best recommendation not only for a superior product but also for professionalism and excellent customer service.
Nick S.

After years of fighting with our previous water treatment company we called Glaser to see what the could do for us. The came out the same day, Installed it fast, and our water is now awesome! Excellent Service, excellent customer interaction. Amazing difference!

Teri N.

Great friendly service and a great product.

Sara K.

I came home Friday evening to a house with no water pressure. Saturday morning I checked everything in the house I could, and found no issues. Called Glaser Softwater and spoke with John Glaser. He had a guy at my house 40 minutes later who actually listened to what I already checked, checked what he needed to and isolated the problem quickly.

3 hours later we had a new pump installed and the pressure in the house has never been better!
Thank you Glaser Softwater for sending a seasoned professional that knew what he was doing!

Tim H.

I have used them for: Water testing, Water softener, Hot water heater, Well advice, etc… They take pride in EVERY job that they do!
I WILL use them again.

Doug S.

Great group of people and they know what they are doing.! We had our system installed in October and we love it!

Denise S.

We are extremely happy with the rust filter you installed: No effort required on our part. Our water quality has improved 1000%…….No more staining, clogging; we had an unbelievable amount of rust before and now I would say we have none. My wife no longer has to buy/use a special shampoo to get the rust residue out of her hair. We would recommend this to anyone.

Steve S.

We are so glad that we chose the AIF Iron/Sulfur filter to deal with our iron and odor problem! Since moving to our home a couple years ago we have been battling iron and odor problems. My wife was having to pay for treatments to remove the iron from her hair. It was ruining our appliances and laundry. We previously tried to remedy the situation by renting equipment from another company, all to no avail. We began looking for a solution, and are very pleased to have found Glaser Softwater, Inc. not only do we get to deal directly with the owner, Jon , but he offers a piece of equipment that lives up to its guarantee to treat the iron and odor problem. We would recommend the AIF to anyone battling an iron or odor problem!

Matt

Excellent service – couldn’t be happier. You came to the rescue.

Carla U.

We endured medium severity rust problems from well water in our home for several years. Upon the professional installation of a Glaser AIF Iron-Out Filter System six months ago, our rust problem is completely solved. This is a very good investment and I endorse it heartily.

J.W.

Very prompt, very professional, very good transaction,,, I would recommend Glaser Softwater, Inc to any, and everyone.
Charles T.

I had a great experience using Glaser Softwater! John was extremely professional, punctual, & even offered opinions on how to prepare for my future water needs in my basement. I wouldn’t hesitate to call on Glaser Softwater in the future! Thanks John!
Jason L.

Fast response to request, very nice and informative technician that came out, competitive quote, just didnt decide to go with them, but otherwise a good experience and will consider for future work.
Ray P

Excellent company to do business with. From the initial call to the impeccable installation, Glaser employees care about their customers. I purchased a dual tank system and I have never experienced water this soft. I highly recommend using Glaser and will definitely refer their services.

Jim R

Worked with Darrin he did an awesome job getting my problem solved very professional would recommend this company….very good about getting back to you.

JR

Wonderful company! Need water treatment this is the place!

Heather W.

They put in a filter system for us and it’s amazing! They were reliable, friendly, quick and professional! We get compliments on the taste of our water all the time!

Jami H.

I just had my new softener installed. Ivan and his crew we’re very honest, professional and went out of their way to help us as we had some work going on in our utility room at the same time. in addition they explained everything in detail as they did the install. great service.price is also reasonable and I’m very happy I went with Glaser. I would recommend this company to everyone wanting to buy or rent a softener. 

Dawn M.

We had the worst smelling water in Miami County. Hands down. Thanks to the team at Glaser’s we now have no odor and no iron in our well water. From the office crew to the install crew, wonderful service.

Karen A.

I have used them for: Water testing, Water softener, Hot water heater, Well advice, etc… They take pride in EVERY job that they do!
I WILL use them again.

Doug S.

Knowledgeable and quick to fix the problem. Fast to respond and no pressure and willing to explain

John B.

I want to thank Darrin for the awesome job he did on my system. He explained what he was doing and made me feel very comfortable in what he was doing. I will recommend him and the Glaser to anyone who asks. Thank you.

Ken H.

The “rotten egg” smell that I have battled for many years is finally gone! Thanks to the A.I.F. Sulfur Filter installed by Glaser Softwater. I would recommend this system to anyone with a sulfur problem.

Greg S.

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